It just doesn't work

[apricot]

I'm running Intel Core iMac with OS X 10.5.8.
I have purchased TransType Pro 3.0.2 for Mac OSX.

Whenever I try to convert dfont or ttf file, as soon as I choose the destination folder, it crashes. Happens every friggin time. This software is useless.

I tried filling their problem report form, but it ends with "could not find the mail server" error. What a ripoff this company is.

[Alex Petrov (FontLab)]

And what if you select the destination in advance in Preferences > Defaults by clicking on Browse. Choose your Desktop, for example. Will it crash?

[apricot]

Just tried. Yes, it still crashes. It is not the destination selection, but the font conversion that seems to be crashing the program. FYI, I tried converting HelveticaNeue.dfont on to default destination set to Desktop.

[Alex Petrov (FontLab)]

Works like a charm here converting successfully both to ttf and otf. I'd recommend you to retry with the problem report form.

[apricot]

Are you running the latest Mac OS 10.5.8? Still crashes for me. I tried different files and different configurations.

[Alex Petrov (FontLab)]

Yes, exactly 10.5.8. Please try to re-install TransType and if this doesn't help return to the problem report form.

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