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December 03, 2008, 08:43:17 PM *
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Author Topic: Fontlab website programming errors when tech support request is submitted  (Read 2950 times)
jkorchok
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« on: June 03, 2008, 11:42:19 AM »

I have tried submitting tech support reports on the Fontlab web site, but the programming is broken. I get the following error report:

Notice: Undefined variable: sending_ok in /homepages/6/d122126874/htdocs/FontlabCom/cgibin/problem.php on line 130

Notice: Undefined variable: emailto in /homepages/6/d122126874/htdocs/FontlabCom/cgibin/problem.php on line 170
Sending failed to
ERROR in mail server Your email could not been sent

Since you do not have an alternate contact methods other than the defective web site, how do you suggest I contact you?
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Alex Petrov
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« Reply #1 on: June 27, 2008, 12:00:47 PM »

Thanks for letting us know.
You always can write to support@fontlab.com

Alex Petrov
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Alex Petrov
Sigurdur Armannsson
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« Reply #2 on: August 14, 2008, 09:41:08 AM »

I just sent mail to support@fontlab.com concerning:

A. The Associates applying form does not send and complains that no field has been filled out.
B. FontLab General Contact Form returns Error 404
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blesh
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« Reply #3 on: September 25, 2008, 12:01:56 PM »

Here I am months after the initial post here, and it's still busted. Same errors.
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